1. Introduction

At Lullaby BH, customer satisfaction is our top priority. If you are not satisfied with your purchase for any reason, we offer a comprehensive return and cancellation policy.

2. Order Cancellation

  • You may cancel your order as long as it has not been processed or shipped.
  • To cancel your order, please contact our customer service team as soon as possible.

3. Returns

  • Products can be returned and refunded within 7 days of receiving your order.
  • The product must be unused, in its original condition, and packaged in the original packaging, including all accessories.
  • Refunds will be issued using the same payment method used for the original purchase.
  • It may take 7–21 business days for the refunded amount to appear in your account.

4. Exceptions

  • Customized or made-to-order products cannot be returned or refunded, unless the issue is due to an error from Lullaby BH.

5. Return Shipping Costs

  • The customer is responsible for return shipping costs,
    unless the return is due to an error from Lullaby BH.

6. Privacy Commitment

We are committed to protecting user privacy. All personal data is handled securely and confidentially in accordance with our Privacy Policy.