1. Introduction

At Lullaby BH, we are committed to providing a smooth and reliable shipping experience to ensure your products arrive safely and on time. We offer flexible shipping options for both local and international customers, with a strong focus on transparency and customer satisfaction.

2. Shipping Options

Types of Shipping

We offer a variety of shipping options to suit your needs, including standard and express shipping. Available shipping methods will be displayed during checkout, allowing you to select the option that works best for you.

Shipping Confirmation

Once your order has been processed and shipped, you will receive an email containing your tracking number so you can monitor the status of your shipment until it arrives.

3. Shipping Costs

Local Shipping (Within Bahrain)

  • Free Shipping:
    We offer free shipping on orders that exceed a certain amount, which will be clearly stated on our website.
  • Standard Shipping Fees:
    For orders that do not qualify for free shipping, a standard shipping fee will be applied based on your location and displayed at checkout.

International Shipping

  • Variable Rates:
    International shipping rates vary depending on the destination country and total order weight. These fees will be automatically calculated and shown clearly before completing your purchase.
  • Shipping Partners:
    We collaborate with trusted international shipping companies to ensure safe and efficient delivery. Express shipping options are also available for faster delivery.

4. Order Processing Time

  • Processing Time:
    All orders are prepared within 1–3 business days (excluding weekends and public holidays). During this time, items are carefully inspected, packaged, and prepared for shipment.
  • Order Confirmation:
    Once your order is confirmed, you will receive an email with your order details.
  • Shipping Notification:
    When your order is shipped, you will receive another email containing your tracking information.

5. Estimated Delivery Time

  • Local Orders (Within Bahrain):
    Delivery typically takes 2–5 business days from the date of shipment.
  • International Orders:
    Delivery times vary based on the destination, but international shipping usually takes 7–14 business days. Some remote locations may require additional time. Express shipping options are available for quicker delivery.

6. Customs & Duties

International Shipping

International orders may be subject to customs duties or import taxes based on the regulations of the destination country. These charges are not included in product prices or shipping fees and must be paid by the customer upon arrival.

Customs Processing

In some cases, customs authorities may require additional documents. We will assist you to ensure all required paperwork is completed to avoid delays.

7. Order Tracking

After your order has been shipped, you will receive a tracking number via email. This will allow you to check the status of your shipment from our warehouse to your address. Please note that tracking may not be available for certain countries.

8. Delayed or Missing Shipments

While delays are rare, they may occur due to factors beyond our control, such as severe weather, strikes, or customs delays. If such delays occur, we will work closely with our shipping partners to resolve the issue as quickly as possible.

Lost Shipments

If your shipment is reported lost, we will provide you with either a replacement product or a full refund.

9. Accurate Shipping Address

It is the customer’s responsibility to provide a complete and accurate shipping address.
Lullaby BH is not responsible for orders that cannot be delivered due to incorrect or incomplete address details.

If you notice an error in your shipping address after placing your order, please contact customer service immediately.

For any questions or concerns related to shipping, feel free to contact our customer service team. We are here to assist you and ensure you enjoy a smooth and reliable shipping experience.